This agreement applies between you (client) and Mountain Word Treks and Expeditions Pvt. Limited, the owner of this website. Upon booking a trip with us, you are agreeing to be bound to the following Terms and Conditions. Both parties agree to these Terms and Conditions to resolve any legal or other disputes that may arise during the trip.
Within one week of receiving your trip confirmation from us, a 25% deposit of the total cost of your trip is required. The rest of the cost can be paid upon arrival.
Cancellation by the Client
In the event of the need to cancel your trip, you must contact us as soon as possible. The date on which we receive your cancellation request will determine the cancellation charge.
If you cancel your trip 30 days or more before your departure, you will receive a full refund minus the bank’s service charge and the cost of cancelling services booked. Cancellations less than 30 days before your departure will result in loss of deposit and the cost of the services booked.
The Client is strongly advised to take out trip cancellation insurance at the time of making the booking.
Please note that no refunds will be made if you voluntarily leave a trip for any reason after the trip has begun. No refunds will be made for any accommodation, transport, sightseeing, meals or services not utilized.
Cancellation by the Company
Mountain World Treks reserves the right to cancel any trip prior to departure due to reasons beyond its control (i.e. natural disasters, flight cancellation, consequences of strikes, wars, riots, sickness, quarantine, government intervention, weather conditions). In such a case, Mountain World Treks will refund the trip price or you are entitled to take an alternative trip of the same value within one year of your scheduled departure.
Changes to Your Itinerary
If you wish to make a change to your itinerary please contact us as soon as possible. We will do our best to accommodate your requests. If the itinerary amendment is made within 30 days of the trip departure, there may be an additional cost depending upon our arrangements.
In the case that Mountain World Treks needs to make an alteration to your itinerary we will contact you as soon as possible to discuss alternatives. Sometimes unavoidable circumstances arise that are beyond our control such as flight delays, weather, natural disasters and road conditions that will alter the planned trip. We will work as quickly as we can to make new arrangements that please everyone. Mountain World Treks will not be responsible for the additional expenses incurred from such incidents.
Mountain World Treks does not accept any responsibility for costs incurred as a result of missed international flights, but would assist to make alternative arrangements wherever possible. Because domestic flights in Nepal can often be delayed, we highly advise you to allow extra days upon arrival to and departure from Nepal to avoid having to reschedule a flight.
Due to various external forces, we may need to adjust our costs. We reserve the right to revise pricing under any circumstances. We will notify you if any of your trip costs change.
Passport and Visa
All clients must have a valid passport with at least 6 months validity from return date.
It is your responsibility to ensure that you are in possession of the correct visas for the countries you are traveling to. Mountain World Treks cannot accept responsibility if you are refused entry to a country or places because you lack the correct visa documentation.
All clients must have a comprehensive travel insurance package. Your insurance must cover medical, personal accident, helicopter rescue, emergency evacuation, trip cancellation, loss and theft of baggage. Please see our travel insurance page for more information.
Risks and Liabilities
We are committed to providing the best services and take the necessary precautions so that your trip runs smoothly. However, many things are beyond our control.
Some of our trips may be unsuitable for clients due to age, mobility, pregnancy or physical or mental conditions. The client must notify us at the time of booking of any medical, physical or mental conditions which may affect their ability to participate in all aspects of the trip. Failure to notify Mountain World Treks of any such condition may result in trip cancellation and loss of fees.
We are not liable for providing and special facilities or requests of the client unless we have agreed to do so in writing.
Mountain World Treks would not be liable for any injury/health conditions/emotional or other conditions suffered by the client during the trip.
All communication, unless otherwise stated, should be sent to firstname.lastname@example.org or be made by phone.
Updating Terms and Conditions
The Company reserves the right to update and amend these terms and conditions at anytime.